Fast Delivery Across UAE
WhatsApp Support: +971543375501
Cash on Delivery Available
FAQ
's
Frequently Asked Questions
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across the UAE. You can pay when your order is delivered.
How long does delivery take?
We offer fast delivery across the UAE. Most orders are delivered within 1–2 business days, depending on your location and order time.
How much is the delivery fee?
Delivery is free on orders above AED 100. Delivery charges may apply to orders below this amount.
Can I track my order?
Yes. Once your order is processed, you can use our Track Order page with your order number and email address to check your order status.
Can I cancel my order after placing it?
If your order has not yet been processed or shipped, you can contact our support team as soon as possible to request cancellation.
What payment methods do you accept?
We accept Cash on Delivery and secure online payment methods available at checkout.
Can I return a product?
Yes. Eligible products can be returned within 7 days according to our Return & Refund Policy. Products must meet the applicable return conditions.
What should I do if I receive a damaged or incorrect product?
Please contact our support team as soon as possible with your order details and photos of the product. We'll help resolve the issue.
Are your products original?
Yes. We aim to provide genuine, quality products and carefully select products for our customers.
How can I contact iShoppist?
You can contact us through WhatsApp at +971543375501 or email us at support@ishoppist.com. Our team is happy to help with orders, products, and other questions.
Can I change my delivery address after placing an order?
Contact us as soon as possible if you need to change your delivery address. Changes may not be possible once the order has been dispatched.
Do you deliver to all areas in the UAE?
We provide delivery services across the UAE. Delivery times may vary depending on the location.
Can I order multiple products in one order?
Yes. You can add multiple products to your cart and place them in a single order.
How do I know if my order has been confirmed?
After placing your order, you'll receive an order confirmation with your order details. Our team may also contact you to confirm the order when necessary.
Do you have special deals and discounts?
Yes. Check our Deals and New Arrivals sections regularly for special offers, limited-time discounts, and newly added products.